FAQ
How do we develop our airholder systems?
Airholder is a brand of Recada GmbH and is registered as a Registered Converter in the Volkswagen Commercial Vehicles CustomisedSolution Portal (CSP).
Registration in the Volkswagen Commercial Vehicles CSP grants Recada GmbH (Airholder brand) access to technical data, CAD models, drawings, and assembly documentation, as well as official information on the application of roof rack systems for various Volkswagen vehicles and buses. This allows Airholder systems to be designed and integrated in a model- and vehicle-specific manner based on OEM data.
The team at Recada GmbH (Airholder) consists of engineers with professional experience in metrology and mechanical engineering, as well as many years of experience in automotive engineering. This combination of expertise supports precise design, reproducible fit, and the technical quality of Airholder roof rack systems for professional vehicle use.
What makes our Airholder System unique?
The Airholder system is specifically designed for use in vehicle roof rack systems and is based on custom-engineered aluminum profiles developed in Germany. These profiles are not intended as universal industrial profiles, but rather specifically for durable and secure use in vehicle roof rack systems.
All profiles and connecting elements are designed as a continuous system. This results in high rigidity of the entire roof rack, a precise fit, and reliable attachment of accessories.
This allows airline rails, awnings, solar panels, roof boxes, auxiliary headlights and brackets to be integrated in a stable, position-free and modular manner.
The Airholder roof rack system is part of a system protected by design at the German Patent and Trademark Office (DPMA) and was specially developed for practical, durable use on the roofs of vans, campers and off-road vehicles.
Design number: 402023200408
Can I return the item if I don't like it?
Yes, you can return the item if it is damaged or does not work as described. Simply contact us within 14 days of receiving the product and you will receive a 100% money back guarantee. You can contact us via the Contact page or send us a message.
How can I check the status of my order?
You will receive a receipt for your order immediately after placing your order. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order at any time on the Track Order page.
Do you offer a quality guarantee for all products sold?
Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damage, please contact us immediately and we will do our best to solve the problem and ensure your satisfaction
How can I contact you?
You can contact us via email. You can also open a chat with us by clicking on the link provided and let us know if you have any questions or concerns.
Do you offer a refund if I don't like the product?
Yes, we offer a full refund if you are not satisfied with the product or it does not fit your lifestyle. Just contact us and we will take care of it. Our customers have reported time and time again that our products have helped them in their daily lives
How can I order from your website?
To order from our website, simply select the offer above and click the "Buy Now" button. Then enter your shipping and billing details and your order will be dispatched to you as soon as possible. Payment is accepted via Paypal, Mastercard, Visa and AMEX.

